Please Contact Us

The team at New England Ice Cream is local. We live, shop and vote here. We root for the same home town teams as you. We also sit in the same traffic jams! We are proud of our quality service levels and warmly welcome the opportunity to show you how we can provide “More Service per Serving”. We appreciate our customers and welcome new customers.


Interested new customers email your inquiry to - Rbeland@neicc.com

Customer Service- to place an order for product or delivery please call 
Sign up for our free email newsletter 800-762-1552 

Field Service Department- to place an equipment service call
877-211-6342


The management team of New England Ice Cream:

President - Robert (“Bob”) Frotten
Email rfrotten@neicc.com
Direct Office Line 774-961-2003

Vice President of Sales - Kimberly (“Kim”) Imbornone
Email kimbornone@neicc.com
Direct Office Line 774-961-2013

Vice President of Operations - Michael (“Mike”) DiNatale-
Email mdinatale@neicc.com
Direct Office Line 774-961-2030

The customer service team of New England Ice Cream:

Administrative Sales Manager - Randy Beland
rbeland@neicc.com
Direct office line 774-961-2040

Route Sales Manager - Mark Backstrom-
mbackstrom@neicc.com
Cell phone 508-509-3662

Purchasing Manager- Robert (Bob) Connell
bconnell@neicc.com
Office direct line 774-961-2032

Credit Manager - Larry Weiner
lweiner@neicc.com
Cell phone 508-326-1674